Pricing:

Plan

Pricing

Basic

Free to post.*

Featured Job

US$29.99

Any Hire

From US$49.00 /professional /mo.**

Enterprise

Contact for quote.

*Employers are charged a 5% client marketplace fee on all payments made to freelancers as well as a US$4.95 one-time contract initiation fee per contracted freelancer.

**A 3% payment processing fee is added to each payment.

Review:

Upwork is an online marketplace that matches employers with quality freelancers from across the globe. Over 30% of Fortune 500 companies have used Upwork to connect with talented, independent professionals.

Over 174,000 Canadian clients have used Upwork to find quality freelancers in a range of disciplines. Canadian employers give freelancers hired through Upwork an overall rating of 4.9 out of 5 stars, making this a great platform to hire talent.

Pros:

  • Brands such as Airbnb, Dropbox, Microsoft, Samsung, and more use Upwork to find quality freelancers.
  • Employers can post projects at no cost or choose from paid options, depending on their hiring needs.
  • Millions of projects are posted on the platform with over 5,000 skills represented across more than 70 categories.
  • AI-matching technology instantly generates a freelancer shortlist based on your project requirements.
  • Employers can connect with a remote workforce representing 180 countries.
  • You can receive invoices through Upwork's platform to easily pay for the work you've authorized.
  • Projects include social media visibility on Facebook, Twitter, and LinkedIn.
  • Enterprise plans include access to the top 1% of Upwork talent, flexible scaling, and more.
  • Upwork is more affordable than competitors like Remote OK.

Cons:

  • The basic plan excludes advanced candidate management tools.
  • Some freelancers might be deterred by having to pay a fee based on their earnings.
  • There is no option to search for projects by employer, which can make it difficult for freelancers to find you.
  • Individuals or entities on the Specially Designated Nationals (SDN) are not permitted to use the platform.
  • There are a limited number of plans available.
  • The platform can be tricky to navigate.
  • There are no French or multilingual site options, which may limit the number of freelancers who sign up.
  • There is no local contact number.

Reputation:

Although more than 140 complaints were logged against Upwork on Better Business Bureau, most queries received attention from them.

On Sitejabber, Upwork has more than 2,700 reviews and a rating of 3.9 out of 5 stars. On Trustpilot, the platform received also received 3.3 stars based on the reviews of more than 9,000 users.

Upwork vs. Remote OK:

Both Upwork and Remote OK have a global reach, but Upwork provides access to a talent pool of over 18 million users, while Remote OK's talent pool is just over 1 million. Remote OK has no free plans, so Upwork seems the better choice, offering free postings. However, with Upwork, employers pay an initiation fee and 5% of each project.

Upwork vs. Dice:

Like Upwork, Dice advertises tech freelancing roles both locally and abroad. While Upwork allows employers to post projects for free, there is an initiation fee and a 5% charge on all projects. A single listing on Dice costs US$495.00, making the latter significantly costlier. However, for the higher price tag, users benefit from candidate matching tools.

Upwork vs. Wellfound:

Compared to Upwork, Wellfound is a much smaller job board used by about 43,000 tech startups. For employers in the tech world, Wellfound is a good choice, as it offers unlimited free job postings, a database with over 3 million job seekers, ATS, and free brand promotion pages. Try both platforms risk-free if you're still undecided.

Key Information

Legal Name

Upwork Global Inc.

Founder

Stratis Karamanlakis

Founding Date

Jan 01, 2015

Address

475 Brannan St. Suite 430 San Francisco CA 94107 USA

Email

support@upwork.com

Telephone

1 (650) 316-7500

Website

https://www.upwork.com

FAQs:

What does it cost to post a project on Upwork?

It's free to post a project on Upwork. Once a freelancer is contracted, the platform charges employers an initiation fee of US$4.95 per contracted freelancer as well as a US5% client marketplace fee on all payments made to freelancers.

How can I edit a project on Upwork?

From your Upwork dashboard, click on the "My Jobs" tab and select the project you would like to edit under "Open Jobs." Click on "Edit Posting" in the "Actions" menu and make your changes.

Is Upwork better than Fiverr?

Both Upwork and Fiverr offer platforms that connect employers with talented global freelancers. Upwork has both free and paid pricing plans, while Fiverr offers customized service packages. Both charge freelancers a fee based on their earnings.

What kind of projects are on Upwork?

There are a wide variety of projects on Upwork, including ones in design, video and audio, development and IT, marketing, writing and translation, admin and customer support, HR, and more.

Is Upwork worthwhile in 2022?

Yes. The Covid-19 pandemic has seen a rise in the demand for remote work and Upwork helps employers fill vacancies with professional staff from across the globe.

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