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From $49.00 /professional /mo.**


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*Employers are charged a 5% client marketplace fee on all payments made to freelancers as well as a $4.95 one-time contract initiation fee per contracted freelancer.

**A 3% payment processing fee is added to each payment.


Upwork is an online freelance marketplace that gives employers access to more than 18 million freelancers from around the world, including the U.S. More than 30% of Fortune 500 companies have used Upwork to connect with talented, independent professionals.


  • Brands such as Airbnb, Dropbox, Microsoft, Samsung, and more use Upwork to find quality freelancers.
  • Employers can post projects at no cost or choose from paid options, depending on their hiring needs.
  • Millions of projects are posted on the platform with over 5,000 skills represented across more than 70 categories.
  • AI-matching technology instantly generates a freelancer shortlist based on your project requirements.
  • Employers can connect with a remote workforce representing 180 countries.
  • You can receive invoices through Upwork's platform to easily pay for the work you've authorized.
  • Projects include social media visibility on Facebook, Twitter, and LinkedIn.
  • Employers have access to individual freelancers' profiles and can see their ratings.
  • There are two local offices in the USA.
  • Upwork is more affordable than competitors like FlexJobs.


  • Upwork's basic plan excludes advanced candidate management tools.
  • Some freelancers might be deterred by having to pay a fee based on their earnings.
  • There are no options to search for projects by employer, which can make it difficult for freelancers to find you.
  • There are no multilingual site options, which may limit the number of registered users.


Although more than 140 complaints were logged against Upwork on Better Business Bureau, most queries received attention from them.

On Sitejabber, Upwork has more than 2,700 reviews and a rating of 3.9 out of 5 stars. On Trustpilot, the platform received also received 3.3 stars based on the reviews of more than 9,000 users.

Upwork vs. Fiverr:

Both Upwork and Fiverr provide platforms for employers to find talented freelancers. Upwork offers free basic project adverts but employers are charged 5% of each project. With Fiverr, employers choose from customized service packages to connect with qualifying freelancers, so prices vary. Both charge freelancers a fee based on their earnings.

Upwork vs. FlexJobs:

Upwork and FlexJobs both advertise freelance and remote vacancies, but the former allows employers to post projects for free and only pay freelancers for their work. By contrast, FlexJobs charges $399.00 per month. Both platforms have a global reach, but only Flexjobs offers social media promotion for added visibility.

Upwork vs. Guru:

Both Upwork and Guru connect employers with talented freelancers. While Upwork offers employers a basic free plan, employers are charged a 5% fee for each project's payment. Guru doesn’t charge for posting projects and employers only pay a small fee for each paid invoice. Only Guru offers freelancers a free option where no deductions from earnings are made.

Key Information

Legal Name

Upwork Global Inc.


Stratis Karamanlakis

Founding Date

Jan 01, 2015


475 Brannan St. Suite 430 San Francisco CA 94107




1 (650) 316-7500




What does it cost to post a project on Upwork?

It's free to post a project on Upwork. Once a freelancer is contracted, the platform charges employers an initiation fee of $4.95 per contracted freelancer as well as a 5% client marketplace fee on all payments made to freelancers.

How can I edit a project on Upwork?

  1. Click on the "My Jobs" tab from your Upwork dashboard.
  2. Select the project you would like to edit under "Open Jobs."
  3. Click on "Edit Posting" in the "Actions" menu.
  4. Make your changes.

Is Upwork better than Fiverr?

Both Upwork and Fiverr offer platforms that connect employers with talented global freelancers. Upwork has both free and paid pricing plans, while Fiverr offers customized service packages. Both charge freelancers a fee based on their earnings.

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