Special Offer

Try Betterteam

Post your jobs to 100+ job boards

Post a Job
  • Reach over 250 million candidates.
  • Get candidates in hours, not days.

Interview Questions for Patient Liaisons:

1. How do you ensure that confidential information is kept safe?

This question tests the candidate’s ability to use discretion.

2. How do you manage your daily tasks?

This question illustrates the candidate’s organizational ability.

3. You are notified that an insurance claim was denied. What process do you follow to appeal the decision?

Tests the candidate’s knowledge of medical insurance processes.

4. Describe a time when you satisfied an angry patient. How did you do it?

Shows interpersonal skills.

5. How would you handle a complaint about a coworker or a doctor? Explain.

Tests communication skills.

Related Articles:

Medical Receptionist Interview Questions

Top 5 medical receptionist interview questions with detailed tips for both hiring managers and candidates.

Medical Biller Interview Questions

Top 5 medical biller interview questions with detailed tips for both hiring managers and candidates.

Medical Assistant Interview Questions

Top 5 Medical Assistant interview questions with detailed tips for both hiring managers and candidates.

Medical Administrative Assistant Interview Questions

Top 5 medical administrative assistant interview questions with detailed tips for both hiring managers and candidates.

Clinical Liaison Interview Questions

Top 5 clinical liaison interview questions with detailed tips for both hiring managers and candidates.

Patient Liaison Job Description

Learn about the key requirements, duties, responsibilities, and skills that should be in a patient liaison job description