Special Offer

Try Betterteam

Post your jobs to 100+ job boards

Post a Job
  • Reach over 250 million candidates.
  • Get candidates in hours, not days.

Patient Access Representative Job Description

We are looking for a patient access representative to be the first point of contact for patients and assist them in obtaining medical care. The patient access representative's responsibilities include collecting patient details, preparing admission and discharge documentation, explaining policies and procedures, and handling patient queries, concerns, and complaints.

To be successful as a patient access representative you should be able to perform administrative tasks with high efficiency and always maintain a positive and professional demeanor. Ultimately, a top patient access representative is compassionate and committed to helping people.

Patient Access Representative Responsibilities:

  • Greeting patients and their caregivers on arrival.
  • Collecting information such as patient details, medical history, billing, and insurance information, etc.
  • Preparing patient admission and discharge documentation.
  • Entering information into databases and maintaining accurate records.
  • Relaying information to relevant staff members.
  • Informing patients and their caregivers of hospital procedures, policies, and protocols.
  • Providing patients with billing and payment information.
  • Dealing with patient questions, concerns, and issues.
  • Performing general administrative tasks.

Patient Access Representative Requirements:

  • High school diploma/GED.
  • Experience in a clerical position preferred.
  • Knowledge of medical terminology and insurance plans is beneficial.
  • Strong administrative and organizational skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office and data entry systems.
  • Ability to multitask and maintain strong attention to detail.
  • Compassionate and patient.
  • Professional demeanor.

Related Articles:

Patient Representative Job Description

Learn about the key requirements, duties, responsibilities, and skills that should be in a patient representative job description

Patient Liaison Job Description

Learn about the key requirements, duties, responsibilities, and skills that should be in a patient liaison job description

Patient Advocate Job Description

Learn about the key requirements, duties, responsibilities, and skills that should be in a patient advocate job description

Patient Navigator Job Description

Learn about the key requirements, duties, responsibilities, and skills that should be in a patient navigator job description

Patient Access Representative Interview Questions

Top 5 patient access representative interview questions with detailed tips for both hiring managers and candidates.

Patient Representative Interview Questions

Top 5 patient representative interview questions with detailed tips for both hiring managers and candidates.

Patient Navigator Interview Questions

Top 5 patient navigator interview questions with detailed tips for both hiring managers and candidates.