An Escrow Assistant provides administrative support for Escrow Officers. Escrow Assistants prepare and edit real estate documents, maintain records, and assist clients with queries.
When interviewing Escrow Assistants, the most suitable candidate should demonstrate organizational skills, an ability to maintain confidentiality when working with client accounts, and have excellent customer service skills. Be wary of candidates with poor computer skills, limited knowledge of real estate processes, and who are unable to manage time efficiently.
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Interview Questions for Escrow Assistants:
1. Why should you be hired for this position?
Reveals the candidate's skills and achievements, and demonstrates ability as a communicator.
2. What have you done to improve your knowledge as an Escrow Assistant?
Demonstrates self-improvement and a desire to continuously learn.
3. How do you handle difficult clients?
Demonstrates customer relations skills.
4. Are you able to perform effectively under pressure?
Demonstrates ability to manage and complete multiple tasks within tight deadlines.
5. What experience do you have as an Escrow Assistant?
Reveals experience and industry knowledge.
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