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Billing Clerk Interview Questions

Top 5 billing clerk interview questions with detailed tips for both hiring managers and candidates.
By Paul Peters, Updated May 3, 2021
Billing Clerk counting money in the office

Billing clerks create invoices, manage incoming payments, and monitor account balances. They contact customers regarding payments and update accounting records.

The most suitable candidate will demonstrate a working knowledge of accounting practices and excellent math skills. Avoid candidates with poor communication and organizational skills.

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Interview Questions for Billing Clerks:

1. What experience do you have as a billing clerk or in a similar role?

This reveals the candidate's level of experience.

2. How do you go about resolving an invoice discrepancy?

This tests the candidate's working methods and problem-solving abilities.

3. To what degree are you familiar with accounting software programs?

This reveals the candidate's knowledge of and experience with accounting-related software programs.

4. How do you keep track of payments?

This reveals the candidate's organizational skills.

5. How efficiently do you work under pressure?

This reveals the candidate's attention to detail in stressful situations.

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