Interview Questions for Legal Receptionists:
1. How would you greet a visitor arriving at the reception?
Demonstrates professionalism, as well as communication skills.
2. How would you handle a caller demanding to speak with someone in a meeting?
Tests the applicant's interpersonal and problem-solving skills.
3. What software have you previously used to schedule appointments?
Highlights computer skills and industry experience.
4. Which situations that arise at legal reception desks require multitasking?
Evaluates the candidate's prioritizing and decision-making skills.
5. What would you do if you accidentally drop a forwarded call?
Reveals professionally appropriate problem-solving skills, or a lack thereof.