Interview Questions for Key Account Specialists:
1. How do you build strong relationships with your clients?
Reveals customer relations and interpersonal skills.
2. Can you share your most successful project so far?
Reveals candidates' experiences and ability to perform well in this position.
3. What CRM software are you familiar with?
Shows candidates' experience with customer relationship management tools.
4. How often do you draft progress reports for your manager?
Tests organizational and time management skills.
5. What advice on managing customer complaints would you give a new key account specialist?
Highlights how the candidate approaches resolving customer complaints.