Key Account Manager Interview Questions

Key Account Specialist Interview Questions

July 18th, 2019

Key Account Managers are responsible for maintaining business relationships with companies’ key clients. They develop customized solutions to ensure that key clients achieve their business goals.

When interviewing Key Account Managers, the most suitable candidate will demonstrate drive, dedication and the ability to build rapport with key clients. Be wary of candidates who are unenthusiastic and lack effective communication skills.

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Interview Questions for Key Account Managers:

1. How do you maintain solid relationships with key clients?

Demonstrates the candidate's communication skills, experience, and ability to build rapport with clients.

2. How do you manage multiple key accounts at the same time?

Demonstrates the candidate's organizational skills, time management skills, and experience.

3. How would you convince a long-standing key client not to end the business relationship?

Demonstrates the candidate's negotiation skills, customer service skills, and experience.

4. What do you think is the most important aspect of key account management?

Demonstrates the candidate's industry knowledge and experience.

5. What information would you require to compile progress reports on key accounts?

Demonstrates the candidate's industry knowledge and experience.

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