Flight Attendant Job Description Template
We are searching for a professional and friendly flight attendant to oversee the safety and comfort of passengers aboard our flights. In this position, your chief goal will be to maximize revenue growth and improve customer satisfaction. Your duties will include performing safety checks, attending pre-flight briefings, demonstrating safety routines, and serving snacks to passengers.
The ideal candidate will be customer service-oriented and demonstrate excellent problem-solving and interpersonal skills. To excel in this role, you should be fluent in English and available to work different work schedules.
Flight Attendant Responsibilities:
- Conducting pre-flight safety checks and ensuring the plane is clean.
- Demonstrating safety and emergency measures, such as the use of oxygen masks, seat belts, and exit doors.
- Offering information and support to ensure the safety and comfort of passengers.
- Welcoming passengers, verifying their tickets, and directing them to their seats.
- Making and serving beverages and food to passengers.
- Responding to passengers' questions about flights, travel routes, and arrival times.
- Attending pre-flight briefings and studying all the details of the flight.
- Leading passengers in case of emergency and giving first aid to passengers if necessary.
- Offering support to passengers with special needs, including children, disabled persons, and elderly individuals.
- Preparing analytic reports concerning flight issues.
Flight Attendant Requirements:
- High school diploma or equivalent qualification.
- Cabin crew certification and training required.
- A minimum of 2 years experience as a flight attendant.
- Must be fluent in English and possess excellent interpersonal communication skills.
- Outstanding problem-solving skills and aptitude to handle difficult situations.
- Fluency in multiple languages is an advantage.