Special Offer

Try Betterteam

Post your jobs to 100+ job boards

Post a Job
  • Reach over 250 million candidates.
  • Get candidates in hours, not days.

Concierge Job Description:

Our company is in search of a friendly and professional concierge to manage all client services. We’re searching for an experienced individual who can provide high-quality service to all our clients and understands the worth of superb customer service.

The successful candidate will have a confident personality, enjoy networking with clients, and be equipped with excellent communication skills (written and verbal). In addition, you should possess a comprehensive knowledge of local businesses, travel selections, and entertainment scenes.

Responsibilities:

  • Upon request of clients, make reservations at local establishments such as restaurants, businesses, hotels, and other entertainment venues.
  • Complete exchanges and returns in a timely and professional manner.
  • Help with the organization of on-site events including weddings, business fairs, and corporate meetings.
  • Greet clients when they enter the building and guide them to their designated areas.
  • Process important queries and manage customer expectations in a polite and friendly manner.
  • Keep track of frequent clients and create a tailored experience based on their personal needs.
  • Answer telephones and monitor the switchboard.

Requirements:

  • Minimum of 2+ years of client-facing experience.
  • Basic computer literacy skills and talent for technology.
  • Advanced written and verbal communication skills.
  • Excellent knowledge of local attractions and establishments.
  • Polite, friendly, and self-assured attitude.
  • Skills in multitasking and good time-management.

Related Articles:

Concierge Interview Questions

Top 5 concierge interview questions with detailed tips for both hiring managers and candidates.

Receptionist Job Description

Learn about the key requirements, duties, responsibilities, and skills that should be in a receptionist job description.

Receptionist Interview Questions

Top 5 receptionist interview questions with detailed tips for both hiring managers and candidates.

Administrative Assistant Job Description

Learn about the key requirements, duties, responsibilities, and skills that should be in an administrative assistant job description.

Administrative Assistant Interview Questions

Top 5 administrative assistant interview questions with detailed tips for both hiring managers and candidates.