Clinical Case Manager Job Description

Clinical Case Manager Job Description Template

We are looking for a dynamic clinical case manager to join our medical facility. In this role, you'll be responsible for evaluating patients' treatment plans, monitoring patient well-being, creating case progress reports, and ensuring patients are well informed regarding their care and treatment options.

To ensure success as a clinical case manager, you should have excellent knowledge of case management principles and the ability to act as an advocate for patients in need. Ultimately, a top-notch clinical case manager should be a compassionate, highly organized individual with a passion for healthcare.

Clinical Case Manager Responsibilities:

• Handling case assignments by admitting patients to the medical facility, reviewing records, and conducting orientation.
• Coordinating and providing patient care based on an approved treatment plan.
• Facilitating aspects of the treatment plan, such as care coordination and discussions with the family of the patient.
• Recording all case information, such as care procedures, appointments, and check-ups.
• Arranging for the intervention of social services, health, or governmental agencies when needed.
• Determining the need for therapeutic, psycho-social, or psychiatric evaluations based on patient progress.
• Interacting with patients to ensure they are informed about their treatment plan, and answering any questions they may have.
• Evaluating patients' progress and writing case reports to determine case closure.
• Building strong relationships with the medical team throughout the case management process.

Clinical Case Manager Requirements:

• A bachelor's degree in nursing, or a relevant healthcare field.
• A healthcare-related license, certification, or registration is preferred.
• A minimum of 3 year's experience as a clinical case manager, or a similar healthcare role.
• Excellent knowledge of case management principles and healthcare management.
• Ability to work with patients with disabilities, mental illnesses, or challenging behaviors.
• Good communication and interpersonal skills.
• Ability to be compassionate, empathetic, patient, and calm when working with patients.
• Solid organizational skills and a high level of attention to detail.
• Ability to remain up-to-date with emerging medical knowledge and technology.