Care Coordinator Job Description

Care Coordinator Job Description

May 16th, 2019

A Care Coordinator (or Patient Care Coordinator) is a trained health professional that helps to manage a patient's care, for example, the elderly or disabled. They monitor and coordinate patients' treatment plans, educate them about their condition, connect them with health care providers, and evaluate their progress.

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Care Coordinator Job Description Template

We are seeking a dedicated Care Coordinator to assist us with patients enrolled at our facility. You will be responsible for consulting with patients and determining their needs, developing care plans, coordinating patient-care services, educating them about their condition, and working with the care team to evaluate interventions.

The successful applicant will display a compassionate nature, be knowledgeable about health care practices, and provide exceptional customer service.


  • Consult with patients and family members to discuss their health problems.
  • Educate patients about their condition, medication, and give them specific instructions.
  • Develop a care plan to address their personal health care needs.
  • Consult and collaborate with other health care providers and specialists to set up patient appointments and treatment plans.
  • Check-in on the patient regularly and evaluate and document their progress.
  • Assist the care team with developing and assessing health interventions.
  • Attend ongoing training and courses to keep abreast of new developments in health care.
  • Assist with securing funding for medical care as required.
  • Treat patients with empathy and respect and conduct oneself in a professional manner.
  • Comply with organizational guidelines and health care laws and regulations.


  • A BA/BS in Social Work, or related field.
  • Licence may be required.
  • At least 3 years' experience in care coordination or clinical practices.
  • Good verbal and written communications skills.
  • Computer skills and proficiency in Microsoft Office.
  • Strong analytical thinking and ability to handle multiple tasks concurrently.
  • Excellent customer service.
  • Compassion and empathy.
  • Ability to travel.

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