Warranty Clerk Job Description

Warranty Clerk Job Description

February 10th, 2020

A Warranty Clerk organizes and evaluates warranty claims made by customers and ensures that their employers are compensated for all occurrences involved.

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Warranty Clerk Job Description Template

We are looking for a Warranty Clerk to be responsible for warranty claims. The responsibilities of a Warranty Clerk include processing and reviewing claims, overseeing fraudulent claims, and monitoring and maintaining warranty documents.

To be successful as a Warranty Clerk, you should demonstrate a high ethical standard, good verbal and written communication skills, and be proficient in computer applications. Ultimately, a top-notch Warranty Clerk should be analytical, have knowledge of cars and trucks, and have good customer relation skills.

Warranty Clerk Responsibilities:

  • Ensuring that documents are accurate and well-maintained.
  • Keeping up-to-date with company announcements and factory recalls.
  • Organizing and maintaining customer and service records.
  • Maintaining good relationships with clients.
  • Liaising with manufacturers.
  • Negotiating deals on behalf of customers and the organization.

Warranty Clerk Requirements:

  • High School Diploma or equivalent.
  • Experience as a Warranty Clerk.
  • Computer literate.
  • Good mathematical skills and business acumen.
  • Great interpersonal skills.
  • Knowledge of vehicles and parts.

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