Warranty Clerk Job Description

Warranty Clerk Job Description Template

We are looking for a warranty clerk to be responsible for warranty claims. The responsibilities of a warranty clerk include processing and reviewing claims, overseeing fraudulent claims, and monitoring and maintaining warranty documents.

To be successful as a warranty clerk, you should demonstrate a high ethical standard, good verbal and written communication skills, and be proficient in computer applications. Ultimately, a top-notch warranty clerk should be analytical, have knowledge of cars and trucks, and have good customer relation skills.

Warranty Clerk Responsibilities:

• Ensuring that documents are accurate and well-maintained.
• Keeping up-to-date with company announcements and factory recalls.
• Organizing and maintaining customer and service records.
• Maintaining good relationships with clients.
• Liaising with manufacturers.
• Negotiating deals on behalf of customers and the organization.

Warranty Clerk Requirements:

• High school diploma or equivalent.
• Experience as a warranty clerk.
• Computer literate.
• Good mathematical skills and business acumen.
• Great interpersonal skills.
• Knowledge of vehicles and parts.