Claims Specialist Interview Questions

Claims Specialist Interview Questions

May 16th, 2019

Claims Specialists perform a specialized role in an insurance company. Their main duties include investigating insurance claims, ensuring proper filing procedures have been followed, resolving all claims submitted, and conducting detailed site inspections.

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Claims Specialist Interview Questions:

1. If you are working on multiple cases, how would you decide which case takes priority?

Demonstrates the candidate’s organizational skills.

2. How would you approach negotiations with a client?

Tests the candidate’s negotiating skills.

3. Can you give an example of a time you successfully settled a challenging claim? What methods did you use?

Highlights the candidate’s prior experience in a similar position.

4. How do you analyze large amounts of data?

Tests the candidate’s analytical skills.

5. If a client’s claim failed, how would you deliver the news?

Demonstrates the candidate’s interpersonal skills.

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