Claims Specialist Interview Questions

Claims Specialist Interview Questions

Last updated August 2nd, 2018

Claims Specialists perform a specialized role in an insurance company. Their main duties include investigating insurance claims, ensuring proper filing procedures have been followed, resolving all claims submitted, and conducting detailed site inspections.

Claims Specialist Interview Questions:

1. If you are working on multiple cases, how would you decide which case takes priority?

Demonstrates the candidate’s organizational skills.

2. How would you approach negotiations with a client?

Tests the candidate’s negotiating skills.

3. Can you give an example of a time you successfully settled a challenging claim? What methods did you use?

Highlights the candidate’s prior experience in a similar position.

4. How do you analyze large amounts of data?

Tests the candidate’s analytical skills.

5. If a client’s claim failed, how would you deliver the news?

Demonstrates the candidate’s interpersonal skills.

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