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Interview Questions for Service Clerks:

1. Can you describe a time when you handled a difficult customer? What was the outcome?

Demonstrates candidates' experience as well as their customer service and problem-solving skills.

2. When do you think it is an appropriate time to approach a customer?

Demonstrates candidates' customer service skills and experience.

3. What methods do you use to manage inventory levels?

Demonstrates candidates' organizational skills.

4. Can you describe a time when you provided excellent customer service? What was the outcome?

Demonstrates candidates' customer service skills.

5. What methods would you use to promote a sales item?

Demonstrates candidates' sales skills.

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