Registered Medical Assistants are certified healthcare staff who assist with medical recordkeeping and patient care under the supervision of healthcare professionals. They obtain patient information, administer medication and minor treatments, and perform diagnostic tests. They may also be required to collect laboratory specimens.
When interviewing Registered Medical Assistants, accomplished candidates should possess extensive experience in clinical evaluation and the ability to work under pressure. Be wary of candidates who are not patient-oriented and those with limited knowledge of electronic health record systems.
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Interview Questions for Registered Medical Assistants:
1. Which treatments do junior assistants usually find difficult to administer? Why?
Reveals which treatments the candidate has mastered, as well as their knowledge.
2. Can you describe an approach you followed that seemed to ease anxious patients?
Evaluates the candidate's experience in patient care and their ability to reassure patients.
3. You notice that surgical gloves are short in supply. What do you do?
Demonstrates the candidate's problem-solving skills and their ability to take proactive steps.
4. Tell me about a time when you dealt with a distressed patient. What happened?
Assesses the candidate's interpersonal skills and experience, as well as their ability to perform under pressure.
5. Can you describe your experience with electronic health record systems?
Highlights whether the candidate has a working knowledge of industry-related administrative software.
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