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Recreation Attendant Job Description Template

We are looking for a dynamic recreation attendant to join our organization. In this role, you'll be in charge of providing patrons with a fun, safe experience at our recreational center. Your other duties will include cleaning the area and equipment, managing the concession stand, and keeping track of inventory.

To ensure success as a recreation attendant, you should have exceptional customer service skills and a sharp eye for detail to prevent any unsafe behavior. Ultimately, a top-notch recreational attendant should display excellent knowledge of management practices, and a friendly, approachable demeanor that will put guests at ease.

Recreation Attendant Responsibilities:

  • Supervising the front desk or welcome area to ensure a smooth flow of patrons entering and exiting the center.
  • Maintaining the recreational equipment with regular cleanings and inspections.
  • Planning activities for patrons on a daily basis, such as crafts, games, or special events.
  • Managing the inventory and taking note of stocks, order requests, and deliveries.
  • Overseeing the food and beverage area to ensure patrons are satisfied with their purchases.
  • Answering patrons' questions and resolving customer complaints swiftly according to company guidelines.
  • Assisting patrons with special needs to use the recreational equipment, or to enter/exit the area safely.
  • Overseeing company safety programs and policies, and attending to patrons in need of minor medical assistance.

Recreation Attendant Requirements:

  • A high school diploma or GED.
  • A minimum of 1 year's experience as a recreation attendant.
  • Exceptional customer service skills and ability to thrive in a fast-paced working environment.
  • Working knowledge of company safety protocols and ability to administer minor medical care.
  • Solid leadership skills and knowledge of management best practices.
  • Excellent organizational and time management skills.
  • Familiarity with inventory management and stock taking.
  • Physical stamina and ability to stand for extended periods of time.
  • A calm, friendly demeanor and good conflict resolution skills.

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