Logistics Associate Interview Questions

Logistics Associate Interview Questions

July 23rd, 2020

Logistics Associates report to the Logistics Manager of a company and assist with the coordination and fulfillment of product and material orders. They typically communicate with customers and third-party services, manage inventory, receive deliveries, inspect goods, and prepare outgoing shipments.

When interviewing Logistics Associates, the most suitable candidate will demonstrate strong organizational skills and working knowledge of inventory management and logistics elements. Be wary of candidates with poor customer service skills.

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Interview Questions for Logistics Associates:

1. What would you do if a customer claims their delivery was damaged in transit?

Reveals the candidate's customer service skills and how they handle and resolve problems.

2. What are the most important considerations when creating shipment schedules?

Demonstrates the candidate's work experience and their ability to develop and enforce shipment schedules.

3. How do ensure that shipment records and databases are accurate and up-to-date?

Illustrates the candidate's ability to prepare relevant paperwork and maintain databases with strong attention to detail.

4. Have you ever accepted or dispatched a delivery without inspecting the goods?

Shows how strictly the candidate adheres to company policies.

5. Have you ever made recommendations to improve logistical processes?

Reveals whether the candidate has a proactive approach to work and is willing to take initiative.

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