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Interview Questions for Assistant Managers

1. Describe your leadership experience. Have you taken part in the hiring, training, or firing process?

Reveals more about history.

2. Tell about a time when you satisfied an angry customer. How did you fix the issue?

Demonstrates customer service skills.

3. Have you ever implemented or improved a process at work? What impact did it have?

Tests problem-solving skills.

4. How do you motivate yourself and other at work? Provide examples.

Shows leadership skills.

5. If an employee was struggling to meet metrics/quotas, how would you help him/her?

Tests coaching skills.

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