Appointment Setter Job Description

Appointment Setter Job Description

August 6th, 2019

Appointment Setters schedule consultations between sales staff and the prospective clients. The vast majority of Appointment Setters operate as permanent staff at companies, though these individuals sometimes work in a freelance capacity.

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Appointment Setter Job Description Template

We are searching for a personable, thorough Appointment Setter to contact prospective clients via telephone and e-mail. The Appointment Setter's responsibilities include ascertaining whether potential clients might be interested in our products and services, and then scheduling a time for our Sales Representatives to meet with each client. You should also keep a log of the numbers you have dialed each day.

To be successful as an Appointment Setter, you should be determined to achieve and surpass each of your work-related goals. Ultimately, an outstanding Appointment Setter will demonstrate a thorough understanding of the sales process, including ways in which to garner clients' interest in meeting with our Sales Representatives.

Appointment Setter Responsibilities:

  • Familiarizing yourself with essential details of our products and services.
  • Calling prospective clients using a list of phone numbers provided to you.
  • Accepting calls from prospective clients as they arise.
  • Fielding basic questions and concerns about the products and services we offer.
  • Scheduling a consultation between the prospective client and a Sales Representative.
  • Keeping a detailed log of calls, including those which were not answered.
  • Attempting to contact prospective clients who you have been unable to contact.
  • Informing the Manager of recurrent product-related complaints that warrant addressing.

Appointment Setter Requirements:

  • High school diploma or equivalent.
  • Proven experience as an Appointment Setter, Sales Representative, or similar will be advantageous.
  • Computer literate.
  • Top-notch verbal, written, and interpersonal skills.
  • Outstanding listening skills and attention to detail.
  • Excellent phone etiquette.
  • Professional and courteous disposition.
  • Persuasive and results-oriented.
  • Available to work evenings and weekends.

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