Telesales Representative

Telesales Representative Job Description

May 16th, 2019

Also known as a Telemarketer, Call Center Representative, or Telephone Sales Representative, a Telesales Representative is responsible for generating sales or donations over the telephone. A Telesales Representative contacts businesses and private individuals and reads from a predetermined script to solicit sales or donations.

Special Offer

Post a Telesales Representative job to 100 job boards with one submission.

Post Jobs for FREE

Post to over 100+ job boards.

Reach over 150 million candidates.

Completely free trial, no credit card required.

Telesales Representative Job Description Template

We are looking for a well-spoken Telesales Representative to be resonsible for soliciting sales and donations over the telephone. The Telesales Representative's responsibilities include contacting potential customers, reading from a prescribed script, focusing on cutomer needs to close sales, and documenting customer information, purchases, and reactions.

A successful Telesales Representative has excellent communication skills as well as sales ability. You should be meticulous in keeping records, and able to handle all aspects of making a sale.

Telesales Representative Responsibilities:

  • Initiating sales with potential customers over the phone.
  • Asking questions to engage customers and keep the conversation going.
  • Listening to the customers' needs to generate repeat sales.
  • Gathering and documenting customer information, payment methods, purchases, and reactions to products.
  • Keeping up to date on all products and informing customers of new products.
  • Answering customers' questions on the products.
  • Meeting sales quotas.

Telesales Representative Requirements:

  • Excellent communication skills.
  • Creative thinking skills.
  • The patience and ability to engage customers in conversation.
  • Good sales ability.
  • Working knowledge of relevant computer software.
  • Excellent interpersonal and problem solving skills.
  • The ability to handle rejection and stress in soliciting customers.

Similar Job Descriptions

Related Hiring Resources