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Interview Questions for Tellers:

1. How do you know what special products to encourage customers to purchase?

Demonstrates candidates' critical thinking and sales skills.

2. What do you think characterizes a good Teller?

Demonstrates candidates' critical thinking skills and their knowledge of the job requirements.

3. What would you do if you saw a colleague taking money from the bank?

Demonstrates candidates' problem-solving and teamworking skills.

4. What would you do if a customer complained that he or she had been wrongly charged a fee, but you see that his or her account has been overdrawn?

Demonstrates candidates' customer service, communication, and problem-solving skills.

5. What would you do if you were behind on meeting your sales goal?

Demonstrate candidates' critical thinking skills.

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