Messenger Job Description

Messenger Job Description

August 19th, 2019

Messengers collect information and packages from predetermined locations, and subsequently transport these to the people for which they are intended. Alternate titles for this position include Courier and Delivery Boy.

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Messenger Job Description Template

We are searching for a conscientious, efficient Messenger to join our team. The Messenger's responsibilities include gathering parcels, and then transporting these to specified people or locations. You should also ensure that all relevant documentation is fully completed after each delivery.

To ensure success as a Messenger, you should brainstorm and select the most appropriate routes based on your workload. Ultimately, an exceptional Messenger will render friendly and efficient services that surpass our clients' expectations.

Messenger Responsibilities:

  • Clarifying your scheduled and anticipated deliveries before each shift begins.
  • Fetching, checking, and signing for parcels at their respective collection points.
  • Taking special care to load the parcels into your bag or vehicle in a safe manner.
  • Devising and choosing the most effective routes.
  • Transporting items to drop-off points.
  • Answering recipients' questions about the delivery process.
  • Ensuring that both yourself and the recipient sign all relevant documentation upon delivery.
  • Checking to see that you have completed all work allocated for the day.
  • Advising your line manager of deliveries that could not be fulfilled.
  • Remaining friendly and helpful as you conduct your duties.

Messenger Requirements:

  • High school diploma is preferred.
  • Previous experience in any delivery position.
  • Valid driver's license, if applicable.
  • Familiarity with the layout of your general delivery area.
  • Excellent verbal communication and interpersonal skills.
  • Ability to manage multiple tasks within given time frames.
  • Good planning and decision-making abilities.
  • Physically agile with the capacity to remain active for extended periods.
  • Availability to work evenings, weekends, and public holidays.

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