Also known as Couriers or Delivery Men, Delivery Boys deliver packages, documents, and other items to customers. They answer customers' questions and investigate any discrepancies with the delivered items.
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Delivery Boy Job Description Template
We are looking to hire a reliable Delivery Boy to deliver packages to customers. The Delivery Boy's responsibilities include verifying the identities of recipients before handing over packages, updating the status of the delivery on the company’s website upon completion of each delivery, and accepting payment for delivered packages where required. You should also be able to ensure that the company vehicle is regularly refueled and well-maintained.
To be successful as a Delivery Boy, you should adhere to road safety regulations at all times. Ultimately, a top-notch Delivery Boy should be able to evaluate traffic patterns and find alternate routes in order to ensure the timely completion of deliveries.
Delivery Boy Responsibilities:
- Distributing various packages to specified locations within a given time frame.
- Planning daily travel routes based on locations and time frames.
- Carefully loading and unloading all packages.
- Accepting and recording payment for delivered packages.
- Answering customers’ questions and responding to complaints in a professional manner.
- Investigating any discrepancies with the delivered packages.
- Obtaining customers' signatures on delivery papers upon completion of each delivery.
- Cleaning, washing, refueling, and maintaining the company vehicle.
- Promptly reporting any road accidents and traffic violations to the company.
Delivery Boy Requirements:
- High school diploma or GED.
- Valid driver's license.
- Clean driving record.
- Proven delivery experience is preferred.
- Sound knowledge of road safety regulations.
- Working knowledge of local roads and routes.
- Excellent time management skills.
- Effective communication skills.
- Exceptional customer service skills.
- Punctual and reliable.
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